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The "Voice" of a Project
Every project is voiceless. This might sound esoteric, and it probably is, but this helped me distill what a core function of a project manager is: A project manager acts as the project’s “voice”. There are many activities and definitions of what a project manager is, but at a foundational level, I believe this is a good starting place. Examples of what this “voice” can look like are shown below: One way a project can have a "voice" is to report on it's health. This can be


Using a Flywheel to Build a Composable MES
Coposable MES Flywheel


Project Management Handbook: Harvard Business Review
Nieto-Rodriguez, A. (Ed.). (2023). Harvard Business Review Project Management Handbook : How to launch, lead, and sponsor successful projects . Harvard Business Review Press.


Augmented Lean
Linder, N., & Undheim, T. A. (2022). Augmented Lean: A Human-Centric Framework for Managing Frontline Operations . Wiley


Verbal Judo
Thompson, G. J., & Jenkins, J. B. (2013). Verbal judo: The gentle art of persuasion . William Morrow.


Nonviolent Communication
Rosenberg, M. B. (2015). Nonviolent communication: A language of life (3rd ed.). PuddleDancer Press


Crucial Influence
Grenny, J., Patterson, K., Maxfield, D., McMillan, R., & Switzler, A. (2023). Crucial Influence: Leadership Skills to Create Lasting Behavior Change . McGraw Hill Professional.


Crucial Accountability
Patterson, K., Grenny, J., McMillan, R., Switzler, A., & Maxfield, D. (2013). Crucial accountability: Tools for resolving violated expectations, broken commitments, and bad behavior (2nd ed.). McGraw-Hill Education. What to Expect | Crucial Conversations for Accountability My keynote is simply a "summary" of the concepts that I learned from this book. It is not a product of the book's publisher and is not for sale.
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